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How secure is your virtual security? Are you certain that your virtual networks are hacker-proof? Join WatchGuard and ConnectWise in this installment of the Fuse webinar series discussing the importance of virtual security and the best practices to keep attackers out!
Listen in on this recorded webinar as Paul Dippell, CEO of Service Leadership and Lisa Jenkins, Sr. Product Marketing Manager for Cisco OnPlus Service, discuss the no-holds-barred “Cisco OnPlus RoI tool” that can help you advance your practice at a fast rate. By applying proven service offering and pricing techniques to their business, the top solution providers earn nearly 3 times greater bottom line profit – don’t you want to be up there with them?
Learn the top lessons that leading managed service providers (MSPs) have learned as they have grown their businesses from start-up to success.
It takes time to recruit and train employees, and you want them to work out to be the best fit for your company for the long haul. Disaster can ensue when a new employee you quickly brought on board to handle your growing volume at the time, begins to show their true colors and turns out to be a major mistake for your company's particular strategy and culture. Start the recruiting process out right, and glean some techniques from the FUSE webinar inside, in which hiring experts from VAR Staffing will explore how to develop a recruiting strategy for your company, so that you can find, and hire, first-class talent from the beginning.
Bob Penland, with TruMethods, explains the Triage Process and why it's important to assign the right technician to a task when tickets are coming into the sales desk.