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Not all technology disclosures to foreign nationals give rise to deemed export concerns. Generally, if a foreign national is a permanent resident of the US, disclosures to them are exempt.
Looking to differentiate and distinguish your IT service provider business by providing a first-rate customer experience and affordable services with proven value? Consider taking advantage of Professional Services Automation, an integrated management system that takes functionality from order to invoice.
Bob Penland, with TruMethods, explains the Triage Process and why it's important to assign the right technician to a task when tickets are coming into the sales desk.
Bob Penland with TruMethods explains the escalation process that doesn't slow down your help desk.
A streamlined Help Desk built around an effective Dispatch function enables you to take on more clients while maintaining close ties to your existing ones.