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Gary Pica of TruMethods discusses how you can boost sales immediately by focusing on your existing clients. In this FUSE webinar, ConnectWise and Gary Pica share proven tactics to identify and up-sell opportunities from your existing client base.
Looking to differentiate and distinguish your IT service provider business by providing a first-rate customer experience and affordable services with proven value? Consider taking advantage of Professional Services Automation, an integrated management system that takes functionality from order to invoice.
Check out how IT Resources, which caters to managed services and enterprise IT projects, became more accountable, operationally efficient and profitable using an end-to-end view of their entire IT business, including CRM, inventory and invoicing.
With a defined process in place to dictate how service tickets are handled, your service team becomes more efficient and clients can depend on timely and consistent response from your service desk.
DBS Communications can now append documents at the project level, giving them visibility into project details, including hours and margins, using ConnectWise PSA.